The Roles
We have exciting, challenging and rewarding roles available across DWP.
We are looking for people who have excellent customer service skills, thorough administration abilities and a commitment to deliver exceptional services to the public.
The DWP Administrative Officer roles are wide ranging and diverse.
You will be working with customers, employers and colleagues through a combination of digital, telephone and face to face contacts on a daily basis primarily focused on operational delivery and administrative support. To be successful you will need to demonstrate effective communication skills across a wide range of diverse customers, along with the ability to understand complex information and give explanations to the customer. You will also have the ability to manage difficult situations.